Shipping policy

Tumbler Finds Shipping Policy

Last updated: September 4, 2026

Thank you for shopping with Tumbler Finds. This policy explains how we process, ship, and support your order.

Order Processing

Orders are usually processed within 1–3 business days. Business days do not include weekends or public holidays.

Processing may take longer during peak periods or if an item requires additional verification. You will receive a shipping confirmation email when your order has been dispatched.

Estimated Delivery Times

For orders shipped to an address in the United States, estimated transit time is 7–17 business days after dispatch. Including processing, the estimated total time from order placement to delivery is approximately 8–20 business days.

Delivery times for other destinations vary by destination and available shipping method. We ship only to destinations offered during checkout. If you need a destination-specific estimate before ordering, please email us.

All delivery times are estimates, not guarantees. Customs inspections, carrier disruptions, severe weather, public holidays, peak seasons, and remote-area delivery may cause delays outside Tumbler Finds' control.

Shipping Charges, Taxes, and Duties

Available shipping charges are calculated and displayed at checkout based on the destination and order details.

Applicable taxes or duties will be shown at checkout when they can be calculated. If additional import duties, taxes, or carrier handling fees are imposed after dispatch, the recipient is responsible for those charges unless checkout clearly states otherwise.

Tracking Your Order

When your order ships, we will send a confirmation email with a tracking number when tracking is available. It may take up to 3 business days after dispatch for the carrier's first tracking update to appear.

You can also check your shipment through our Track Your Order page.

Multiple Packages

Items in the same order may occasionally ship separately. If this happens, you may receive more than one package and more than one tracking number. You will not be charged an additional shipping fee because we split an order.

Address Changes and Delivery Problems

Please review your name, shipping address, postal code, and phone number before placing your order. If you notice an error, email us immediately. We can change an address only before the order enters processing or ships.

After dispatch, an address change may not be possible. Tumbler Finds cannot guarantee a replacement or refund when a carrier cannot deliver because the address supplied at checkout was incomplete or incorrect, but we will help you review the available carrier options.

Delayed or Missing Packages

If tracking has not updated for 10 business days, or if your order has passed the latest estimated delivery date, please email us with your order number. We will investigate the shipment with the carrier and explain the available next steps.

If tracking shows "delivered" but you cannot find the package, please check the delivery location, household members, neighbors, building management, and the local carrier first. If it is still missing, contact us within 7 days of the delivery scan. Carrier confirmation or other supporting information may be required while we investigate.

Damaged, Incorrect, or Incomplete Orders

Please inspect your order when it arrives. If an item is damaged, incorrect, or incomplete, contact us within 7 days and include your order number plus clear photos of the item and packaging. Please see our Refund Policy for full details.

Order Changes and Cancellations

If you need to change or cancel an order, email us as soon as possible. We will try to help, but changes or cancellations cannot be guaranteed after processing has begun.

Contact Us

For shipping questions, email contact@tumblerfinds.com. Please include your order number so we can assist you efficiently.